Refund policy

All Claims for missing or damaged items must be made to our Company within 24 hours of receiving goods. We do not accept any responsibility for loss or breakage of goods in transit. Credit will not be considered unless goods are returned in original packaging and in a saleable condition.

• Original invoice number and date must be quoted. Credits may be allowed at our discretion only.
• Items with a value under $5.00 are not refundable
• A 15% to 25% Handling / Re-Stocking fee may apply to items approved for credit return.
• Electronic items, electrical items, goods, "especially procured" or non stock items ordered at your request, and are not eligible for return or credit.
• NO RETURNS accepted after 21 days from date of supply.
• Shipping return costs are to be paid by the Purchaser unless otherwise agreed via email.  
• Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.